Talk to a Guardian

Talk to a Guardian

A Safe Place to Start the Conversation.

You don’t need to have everything worked out before you speak to someone.

If something doesn’t feel right at work, or you’re unsure about something you’ve experienced, a Clear Voice Guardian provides an independent and supportive space to talk.

You can explain what’s happening in your own words, ask questions and explore your options without having to decide immediately what you want to do.

Confidential Support – for Individuals

An independent, confidential and trusted space to talk

Talk to a Guardian
INDEPENDENT SUPPORT

What Happens When You Speak to a Guardian

Workplace concerns can be complex.

Complaints, grievances, allegations of inappropriate behaviour, relationship breakdowns or concerns about workplace conduct can involve different perspectives, competing accounts and sensitive information.

You don’t need to know what to call it.

You don’t need to have a formal complaint or know whether something meets a particular definition before you talk to a Guardian.

Sometimes you simply know that something doesn’t feel right. That’s enough to start a conversation.

01

We Listen

You’ll have the opportunity to explain what’s happening in your own words, in a safe and supportive space.

You don’t need to know whether what you’re experiencing is a concern, a problem or something else. You can simply talk it through.

02

We Understand

We’ll listen carefully, ask questions where helpful and make sure we understand what you’re concerned about.

Our role is to help you make sense of your situation, not to tell you what you should do.

03

We Explore Your Options

We’ll help you understand the possible routes available to you and consider what feels right for you.

You remain in control of what you choose to do.

04

We Agree Next Steps

Where appropriate, we’ll discuss what could happen next and who may need to be involved.

If you decide that you want to take your concern further, we’ll help you understand the appropriate route.

05

We Keep You Informed

Where you have provided contact details and it is possible for us to do so, we’ll keep you informed about what happens next.

WHY INDEPENDENCE MATTERS

What a Guardian Can Help With

A Guardian can provide an independent space to talk about things such as:

Concerns about workplace culture

Experiences that have affected you at work

Difficulties speaking up through usual channels

Concerns about how an issue may be handled

Uncertainty about what options are available

To ensure a Guardian can remain impartial, a Guardian does not investigate the concern as part of the Guardian role.

A Human Approach

What a Guardian Does

A Guardian is there to listen, support and help you understand your options.

Where a concern needs to be taken forward, the Guardian can help you understand the appropriate route and, where appropriate, act as an independent conduit to the relevant person or organisational function.

A Guardian does not investigate concerns as part of the Guardian role.

Where an organisation requires an independent investigation, Clear Voice Partners can provide this as a separate service.

Confidentiality

We will explain how confidentiality works when you speak to a Guardian, including any circumstances where information may need to be shared.

We’ll be clear about this so you can make informed decisions about what you want to discuss and what happens next.

Talk to a Guardian

Your organisation’s Clear Voice portal is your starting point.

You’ll be speaking directly with a Clear Voice Guardian — not someone within your organisation.

Depending on the options your organisation has chosen, you may be able to talk to a Guardian by:

📞 Telephone

✉️ Email or other contact details

💬 Secure two-way anonymous messaging

If you would like to raise a concern with Clear Voice, you can also access a secure reporting route through the same portal.

Your organisation may have given you a dedicated Clear Voice link or QR code. If you don’t have it, you can find your organisation below.